Water Damage, Fire Damage & Mold Remediation in San Jose, CA

When a pipe bursts, a fire breaks out or mold turns up behind a wall, you need a restoration team that is close by and answers the phone at 2 a.m. Anderson Group International’s San Jose office on Paragon Drive serves homes and businesses across the city 24 hours a day, from the first emergency call through the final repair. Call 1-800-994-7575 or our San Jose office at (408) 954-1400.

What to Do in the First Hour

What you do before help arrives can limit the damage and make your insurance claim easier.

Water: Shut off the water at the main valve, and turn off power to wet areas only if you can reach the panel safely. Move rugs, electronics and valuables off wet floors, and take photos before anything is moved or thrown away.
Fire and smoke: Stay out until the fire department says the building is safe. Don’t wipe soot off walls or furniture, because rubbing pushes it deeper into surfaces.
Mold: Don’t scrub or spray large patches of mold, which can spread spores through the house. Fix or report the moisture source and keep the area closed off.

Water Damage Restoration in San Jose

Most water damage calls in San Jose start inside the home: a failed water heater, a split supply line under a sink, a leaking dishwasher or a slab leak under the floor. Winter storms add roof leaks and water seeping in at foundations, and neighborhoods along Coyote Creek and the Guadalupe River know how quickly rising water can reach homes, as the February 2017 Coyote Creek flood showed.

Our water damage restoration crews inspect the property and map where the moisture has travelled, extract standing water, and set up dehumidifiers and air movers to dry the structure. We check moisture readings until walls, floors and framing are dry, then repair or rebuild what had to be removed. Drying quickly matters: wet drywall and carpet pad can start growing mold within a couple of days.

Fire and Smoke Damage Restoration

Kitchen fires, electrical fires and smoke from wildfires in the surrounding hills all leave soot and odor that spread well beyond the burned area. After a fire, our team secures the property with board-up and tarping, removes soot and smoke odor from surfaces and HVAC systems, and cleans or packs out belongings through our contents restoration service. When walls, roofs or kitchens need rebuilding, our residential construction team handles the repairs. Learn more about our fire and smoke damage restoration.

Mold Remediation and Mold Removal

Mold follows moisture. In San Jose homes we most often find it after hidden plumbing leaks, in bathrooms without good ventilation, in attics below roof leaks and in crawl spaces under older houses in neighborhoods such as Willow Glen and the Rose Garden. Our mold remediation process starts with finding and stopping the moisture source. We then contain the work area under negative air pressure, remove mold-damaged materials, HEPA-vacuum and clean the remaining surfaces, and dry the area so mold doesn’t come back.

Help With Your Insurance Claim

Insurance adjusters want to see what happened and why each repair was needed. We photograph the damage, record moisture readings throughout drying and keep the documentation your adjuster will ask for, so you can spend less time on paperwork and more time getting back home.

Commercial Properties

For offices, retail spaces, schools and multi-unit buildings, we work to keep as much of the building open as possible while we restore the affected areas. See our commercial construction and catastrophe response services, or our Emergency Response Program for businesses that want a plan in place before disaster strikes.

Neighborhoods We Serve

We work throughout San Jose, including Downtown, Willow Glen, the Rose Garden, Almaden Valley, Cambrian Park, Blossom Valley, Evergreen, Berryessa, Alum Rock and North San Jose. Our San Jose office also serves Santa Clara, Milpitas, Sunnyvale, Cupertino, Mountain View, Palo Alto, Menlo Park, Fremont, Livermore, Pleasanton, Oakland and San Francisco.

Frequently Asked Questions

How quickly can you get to my property?

Our emergency line is answered 24 hours a day, 7 days a week, and crews are dispatched from our office in North San Jose. Call 1-800-994-7575 and we’ll give you an arrival estimate on the phone.

Will my insurance cover water damage?

Many homeowners policies cover sudden and accidental water damage, such as a burst pipe, but not damage from a slow leak that went on for months or from outside flooding. Check your policy or call your insurer, and we can help you document the loss.

Can I clean up mold myself?

The U.S. Environmental Protection Agency says homeowners can often handle mold patches smaller than about 10 square feet. Larger areas, mold inside walls or HVAC systems, or mold after sewage water should be handled by professionals.

Is it safe to stay in my home during restoration?

It depends on the damage. After small water losses many families stay home while drying equipment runs. After a fire, after sewage backups or during mold removal, we may recommend staying elsewhere until the work area is safe.

Need help now? Call 1-800-994-7575 or request an estimate.

Testimonial

Trusted by millions of Customers

The Lead Technician and support Technician that came out the previous two days at another job in the complex were extremely impressive with their skills and the communication in front of the homeowner. I am very impressed.

He made the process run very smoothly, and as I said, he checked in on us during the process to make sure that we were happy with the services we were receiving. Additionally, he made sure that the mold levels were testing at normal levels and made suggestions that eased my mind and helped us learn how to avoid future issues. I would definitely recommend him and AGI.

I wanted to express my deepest gratitude to Anderson Group’s performance on the recent Mold Remediation job completed. The well-structured, organized, and attention to detail in this job assisted us in removing all fungal contaminants found at this location while the job was in accordance with the remediation scope of work proposed by our Industrial Hygienist.

I just wanted to thank you and your crew for a wonderful job. It looks and smells great!

Kudos to you and your team! I am very impressed with the quality work provided….I feel that our residents and team are in a safe environment.

Thanks again and it was great meeting you and your team.

I was impressed in meeting you and the credibility you bring to our project.

We can't express our gratitude enough. I sure hope we don't need your services again but if we do, you will be our first call.

You and your workers were respectful and conscientious, with attention to detail and an admirable work ethic. You were on time and got the job done.

I am always available as a reference.

AGI take special care in ensuring that their clients’ property is reconstructed at the highest level, with the best possible materials.

We are grateful for your support, your constant communication and guidance during this process

We are thankful for how hard she worked to keep things running efficiently and in a timely manner. There is a quote that says, “A good person is a gift to the whole world.” She was indeed a gift to us.