Water Damage, Fire Damage & Mold Remediation in Palo Alto, CA

Many Palo Alto homes are mid-century Eichlers with radiant heating pipes in the concrete slab, where a leak can go unnoticed until floors feel warm or flooring starts to lift. San Francisquito Creek has flooded nearby neighborhoods in heavy storms, most notably in 1998.

When water, fire, smoke or mold damages your property, Anderson Group International’s San Jose office sends local crews to Palo Alto 24 hours a day, from emergency response through the finished repair. Call 1-800-994-7575 or our San Jose office at (408) 954-1400.

Water Damage Restoration in Palo Alto

Mild, wet winters and long dry summers mean most water damage here starts indoors: water heaters, washing machine hoses, dishwasher and ice-maker lines, and slab leaks. Winter atmospheric-river storms add roof leaks and water at foundations.

Fast drying is what prevents mold, so we extract water quickly, open up wet areas where needed, and run drying equipment until moisture readings confirm the structure is back to normal. Learn more about our water damage restoration services.

Fire and Smoke Damage Restoration in Palo Alto

Kitchen, dryer and electrical fires are the most common, and smoke from regional wildfires can leave soot in HVAC systems and a lingering odor indoors. After a fire, we secure the property with board-up and tarping, remove soot and smoke odor, and clean or store belongings through our contents restoration service. Our residential construction team handles the rebuild. See our fire and smoke damage restoration services.

Mold Remediation and Mold Removal in Palo Alto

Mold here almost always follows a leak. A slow drip under a sink, a roof leak from last winter or a damp crawl space can grow mold for weeks before anyone sees it. Our mold remediation team stops the moisture source, contains the work area under negative air pressure, removes mold-damaged materials, cleans remaining surfaces with HEPA equipment and dries the area so mold doesn’t return.

What to Do Before We Arrive

Water: Shut off the main water valve and, if it’s safe to reach the panel, the power to wet rooms. Take photos before moving anything.
Fire and smoke: Stay out until firefighters clear the building, keep the HVAC system off and don’t wipe soot.
Mold: Don’t scrub or spray large patches. Close the room off and stop the water source if you can.

Areas We Serve Near Palo Alto

In Palo Alto, we work in Old Palo Alto, Crescent Park, Midtown, College Terrace, Barron Park and south Palo Alto. Our San Jose office also serves Menlo Park, Mountain View, Sunnyvale and Cupertino. Businesses can learn about our commercial and catastrophe response services.

Frequently Asked Questions

How long does it take to dry out a house after a leak?

Most homes take three to five days of drying with professional equipment, depending on how much water there was and which materials got wet. We take moisture readings every day and only remove equipment once the readings show the structure is dry.

Should I clean soot myself after a small fire?

It’s best not to. Wiping soot smears it into paint, fabric and grout, and some soot is acidic and keeps damaging surfaces. Professional cleaning with the right products usually saves more of your belongings.

Do you also handle repairs and rebuilding?

Yes. After drying, cleaning or mold removal, our construction team can rebuild drywall, flooring, cabinets and more, so you work with one company from the emergency call to the finished repair.

Need help now? Call 1-800-994-7575 or request an estimate.

Testimonial

Trusted by millions of Customers

The Lead Technician and support Technician that came out the previous two days at another job in the complex were extremely impressive with their skills and the communication in front of the homeowner. I am very impressed.

He made the process run very smoothly, and as I said, he checked in on us during the process to make sure that we were happy with the services we were receiving. Additionally, he made sure that the mold levels were testing at normal levels and made suggestions that eased my mind and helped us learn how to avoid future issues. I would definitely recommend him and AGI.

I wanted to express my deepest gratitude to Anderson Group’s performance on the recent Mold Remediation job completed. The well-structured, organized, and attention to detail in this job assisted us in removing all fungal contaminants found at this location while the job was in accordance with the remediation scope of work proposed by our Industrial Hygienist.

I just wanted to thank you and your crew for a wonderful job. It looks and smells great!

Kudos to you and your team! I am very impressed with the quality work provided….I feel that our residents and team are in a safe environment.

Thanks again and it was great meeting you and your team.

I was impressed in meeting you and the credibility you bring to our project.

We can't express our gratitude enough. I sure hope we don't need your services again but if we do, you will be our first call.

You and your workers were respectful and conscientious, with attention to detail and an admirable work ethic. You were on time and got the job done.

I am always available as a reference.

AGI take special care in ensuring that their clients’ property is reconstructed at the highest level, with the best possible materials.

We are grateful for your support, your constant communication and guidance during this process

We are thankful for how hard she worked to keep things running efficiently and in a timely manner. There is a quote that says, “A good person is a gift to the whole world.” She was indeed a gift to us.